EzBot feature spotlight

Point your phone at the device.
Get the manual.

EzBot's Device Detective turns any phone or laptop camera into a serial-aware concierge. Scan a barcode or label — get the manual, recall status, parts list, and the last open work order before you finish typing the model number.

SN: AB123-4567-XZ match: 98% · LIFEPAK 20e

What happens in 1.4 seconds

  1. 1ZXing decodes 12+ barcode formats (Code 128, QR, Data Matrix, EAN, GS1-128 incl. UDI).
  2. 2Context lookup against your fleet — matches asset tag, last WO, location.
  3. 3AI candidate filter picks the most likely serial when the label is partial or smudged.
  4. 4Quick-link CTA renders inline: open the work order, the manual, or start a PM.
  5. 5Guardrail check — gated by EnableDeviceDetectiveGuardrail; cross-org PHI never leaves the boundary.